Terms of Service

Welcome to the Lact Nuts official website (hereinafter referred to as “the Website”). By using our services or placing an order, you acknowledge that you have read, understood, and agreed to comply with the following terms.

1. Service Description

The Website provides sales and information related to Lact Nuts products. We reserve the right to modify, suspend, or terminate any part of the services at any time without prior notice.

2. Orders and Payment

Orders are considered confirmed only after payment has been successfully completed.
We reserve the right to accept or decline any order. In the event of insufficient stock, system errors, or force majeure, we may cancel the order and notify you accordingly.
If an order is canceled, any payment made will be refunded via the original payment method.

3. Product Information

We strive to ensure the accuracy of all product information, including pricing, specifications, and images.

However, in the event of system errors or incorrect data input, we reserve the right to correct the information and cancel affected orders.

4. Shipping and Risk Transfer

Shipping is handled in accordance with our Shipping Policy.
Once the product has been handed over to the logistics provider, the risk of loss or damage transfers to the customer.
If delivery fails due to incorrect address information or absence of the recipient, any additional costs incurred will be borne by the customer.

5. Returns and Refunds

Return and refund requests are handled in accordance with our Refund Policy.

Please inspect your order promptly upon receipt. If there are any issues, contact our customer support within the specified timeframe.

6. Intellectual Property

All content on the Website, including but not limited to text, images, designs, trademarks, and logos, is the property of Lact Nuts or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. User Responsibilities

You agree not to use the Website for any unlawful purposes, including but not limited to:

Transmitting false or misleading information
Interfering with the normal operation of the Website
Infringing upon the rights of others

We reserve the right to terminate your access if any violations are identified.

8. Limitation of Liability

To the extent permitted by law, the Website shall not be liable for any direct or indirect damages arising from the use of, or inability to use, our services.

9. Amendments to Terms

We reserve the right to update or modify these Terms at any time. Updated versions will be posted on the Website without prior notice.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). Any disputes shall be subject to the jurisdiction of the Taipei District Court as the court of first instance.

11. Company Information

This website is operated by LactNuts. The company information is as follows:

Company Name: LactNuts Ltd.
Business Registration Number (Uniform Business Number): 00127600
Food Business Registration Number: A-100127600-00000-4
Our products are covered by Product Liability Insurance (Shin Kong Insurance Co., Ltd.; Policy No. 130015AKP0P00310).