Orders are typically processed and shipped within 1–3 business days after your order is confirmed (excluding weekends and public holidays).

During peak periods or promotional events, processing times may be slightly longer. We appreciate your patience and understanding.

Delivery times vary depending on your location. Within Taiwan, most orders arrive within 1–3 business days after shipment.

Please note that actual delivery times are subject to the courier's schedule and may vary during peak seasons or due to unforeseen circumstances.

We currently offer home delivery. Available shipping options will be displayed during checkout based on your order and delivery location.

We're continually working to expand our shipping options to make your shopping experience even more convenient.

Yes, international shipping may be available to selected destinations.

If you'd like to place an international order, please contact our customer support team with your destination country or region. We'll be happy to confirm shipping availability and provide an estimated shipping cost.

Yes, as long as your order has not yet been shipped, we'll do our best to help you modify or cancel it. Please contact our customer support team as soon as possible.

Once an order has been shipped, it can no longer be changed or canceled. Thank you for your understanding.

To ensure food safety and product quality, food products cannot be returned or exchanged once sold.

If your order arrives damaged, defective, or incorrect, please contact our customer support team as soon as possible after receiving your package. We'll be happy to assist you and work toward a suitable solution.